Here are the new settings for Outlook:
Update Your E-mail Client Settings (Don't Use IP Addresses)
As a reminder, the new platform minimizes the risk of data loss and service interruptions by supporting your site and e-mail through dozens of servers simultaneously. Since your account is not tied to a specific machine or group of machines, you cannot use an IP address as a server name in your e-mail client.
- Server Names
Please change your server names as follows:
- Incoming: accountname.ipower.com
- Outgoing: accountname.ipower.com
where accountname is your IPOWER hosting account username
- Port Numbers
Please verify that your port numbers are as follows:
- Incoming: 110
- Outgoing: 587
- SMTP Authentication
Previously, SMTP authentication was not required, but now it is
- Change your e-mail client to require SMTP Authentication. For example, in Outlook, this is a check box under Outgoing Server, which says: My outgoing server (SMTP) requires authentication. Please verify that this box is selected.
- Verify that the first option, Use same settings as my incoming server is selected under the SMTP requires authentication
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